Is the property management software you are evaluating for your hotel or resort PCI DSS compliant?
When evaluating property management software for your hotel, resort or inn, you should ask the PMS vendor if the system you are considering purchasing is compliant with the payment card industry standard for data security.
PCI DSS stands for Payment Card Industry, Data Security Standards. Payment card industry data security standards are data security requirements regarding payment card processing (credit card processing). These standards were developed by the PCI Security Standards Council, including American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc. Inc.
It is the responsibility of hoteliers to protect their customers’ personal information, including credit card numbers. As hotels accept guest payments and reservations deposits and process and store this information in their property management system and online booking engine, it is imperative that hotel management understand the importance of payment card industry compliance or “PCI ‘ and what it means.
Your hotel does not want to be in a system breach situation where your customers’ personal information is exposed. This kind of situation has the potential to lead to a public relations nightmare for your business. Ensuring your PMS provider complies with payment card industry standards helps reduce risk for your customers and your business.
However, just because your Provider is compliant does not mean that a breach in the system is not possible, it means that the Provider has taken steps to reduce the risk to customers using their systems and this is just one of the steps that you should take to reduce the risk to your customers and your business.
Good luck with your assessment!
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